Faqs
Frequently Asked Questions
1. General Questions
What services do you offer?
We provide coaching, consulting, and membership programs focused on self-mastery, business strategy, personal development and marketing and copywriting.
Who is your coaching suitable for?
Our coaching is designed for entrepreneurs, executives, high performers, or individuals seeking personal growth as well as individuals seeking motivation and marketing information.
2. Membership Questions
What does the membership include?
Membership gives you access to exclusive content, courses, monthly live sessions, and the opportunity to contact us with specific questions. Specific benefits depend on the membership level.
What are the membership levels and their benefits?
We offer three levels: Level 1: Transformation, Level 2: Creator, Level 3: Self Mastery, each providing unique resources and levels of support. Also available is one on one consulting.
How do I upgrade or downgrade my membership?
You can easily change your membership level by using the ‘contact us’ form.
3. Coaching and Consulting Questions
How do your coaching sessions work?
Coaching sessions are conducted virtually/in-person, and we focus on tailored strategies to suit the reason for your signing up for coaching. Each session lasts one hour and some coaching plans include unlimited email support.
What is your coaching approach?
Our approach combines psychology-based strategies, data-driven techniques, and experiential exercises to help you achieve rapid results.
How can I schedule a consultation or coaching session?
You can schedule a session through the contact form, or reach out via text at 201-378-3996.
4. Payment and Fees
What payment methods do you accept?
We accept credit cards, PayPal, Zelle.
Do you offer refunds?
Our refund policy for one-on-one consulting is "Refunds are available for cancellations made within 7 days before the service. After that, we offer credits towards future services." For membership, this is a month-to-month plan and can be cancelled 30 days prior to billing. No refunds for membership once time has passed.
Is there a discount for long-term membership?
Yes, we offer discounted rates for annual memberships. Contact us for more details.
5. Content and Resources
How often is new content added to the membership site?
We update content weekly, including quarterly new courses, weekly articles, videos, and poetry.
Can I access past workshops or webinars?
Yes, members have access to an archive of past workshops and webinars.
6. Privacy and Confidentiality
How is my personal information handled?
We prioritize your privacy and use industry-standard measures to protect your data.
Are coaching sessions confidential?
Yes, all coaching sessions are confidential. We follow strict confidentiality protocols to ensure your information is secure.
7. Technical Issues
I'm having trouble logging in. What should I do?
Try resetting your password or contact our support team at [email protected] for assistance.
How can I access the members-only content?
Log in to your account, and navigate to the members’ section/resource library to access exclusive content.
8. Workshops and Events
Do you offer workshops?
Yes, we host occasional workshops on topics like marketing, self-mastery, leadership, communication skills. Members may receive discounted rates.
How do I sign up for a workshop or event?
You can register through our events page, or contact us for more details.
9. Cancellation and Termination
How can I cancel my membership?
You can cancel anytime through your account settings or by contacting our support team.
Will I lose access to content after canceling my membership?
Yes, once your membership is canceled, access to members-only content will be revoked. However, you may still purchase courses or one-on-one consulting.